Terms and conditions

This page contains all the necessary "Terms and conditions" that encompass several sections. These comprehensive terms and conditions ensure clarity and transparency in the interactions between the parties involved.

“Effective Date: 10/11/2024
Last Updated: 20/12/2024

 

1. Introduction

 

Welcome to ‘FxQuity.com (hereinafter referred to as “FxQuity,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) outline the rules, obligations, and responsibilities governing your (“Client” or “you”) use of our website, trading platform, and investment brokerage services. By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

 

FxQuity operates as an online brokerage firm specializing in trading shares from major American and European companies, along with other financial instruments. These Terms establish the contractual relationship between you and FxQuity. If you do not agree with any part of these Terms, please refrain from using our services.

 

1.1. Acceptance of Terms

 

By registering for an account or using any FxQuity services, you confirm that you:

 

Have read and understood these Terms.

 

Are at least 18 years old or the age of majority in your jurisdiction.

 

Have the legal capacity to enter into binding contracts.

 

1.2. Changes to the Terms

 

FxQuity reserves the right to amend or update these Terms at any time. Significant changes will be communicated via email or through our website. Continued use of our services after changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms regularly.

 

1.3. Regulatory Compliance

 

FxQuity is committed to maintaining compliance with relevant financial regulations in the United States, European Union, and other applicable jurisdictions. Our operations adhere to standards set by regulatory authorities, including but not limited to the Securities and Exchange Commission (SEC) and the European Securities and Markets Authority (ESMA).

 

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2. Definitions and Interpretations

 

In these Terms, unless stated otherwise:

 

“Account”: The trading account opened and maintained by the Client with FxQuity.

 

“Brokerage Services”: Services provided by FxQuity, including trading shares, forex, indices, and other financial instruments.

 

“Deposit”: Funds added by the Client to their FxQuity account.

 

“Withdrawal”: Funds transferred from the Client’s FxQuity account to their external financial account, subject to a $1,000 minimum.

 

“Client”: Any individual or entity registered with FxQuity and authorized to use its services.

 

“Trading Platform”: Online software provided by FxQuity for executing trades and managing investments.

 

“KYC”: Know Your Customer procedures required for identity verification and regulatory compliance.

 

“AML”: Anti-Money Laundering policies and procedures aimed at preventing financial crime.

 

3. Account Registration and Client Obligations

 

3.1. Account Creation Process

 

To access FxQuity’s services, Clients must:

 

Complete the online registration form with accurate personal information.

 

Undergo identity verification (KYC) by submitting government-issued identification and proof of address.

 

Agree to these Terms and any additional policies (e.g., Privacy Policy, Risk Disclosure).

 

3.2. Account Verification (KYC)

 

FxQuity follows strict KYC and AML protocols. Clients must provide:

 

Valid government-issued identification (passport, national ID, or driver’s license).

 

Proof of residence (utility bill, bank statement, or official government document issued within the last three months).

 

Additional documents may be requested for enhanced verification.

 

Failure to complete verification may result in restricted account access or suspension.

 

3.3. Client Responsibilities

 

Clients are responsible for:

 

Providing accurate and up-to-date information.

 

Maintaining the confidentiality of their account credentials.

 

Ensuring their account is used solely by the registered individual.

 

Promptly notifying FxQuity of any unauthorized access or security breaches.

 

Clients agree not to use FxQuity’s services for any unlawful activities, including but not limited to fraud, money laundering, and market manipulation.

 

4. Services Offered

 

FxQuity offers a range of investment and trading services designed to meet the needs of individual and institutional investors. Our primary services include:

 

4.1. Share Trading

 

Clients can trade shares from major American and European companies. The key features include:

 

Access to Global Markets: Trade shares listed on major stock exchanges such as NYSE, NASDAQ, LSE, and Euronext.

 

Real-Time Data: Up-to-date market data, including share prices, trading volumes, and financial news.

 

Order Types: Market orders, limit orders, stop-loss orders, and more.

 

Dividends: Clients are entitled to receive dividends on shares held in their accounts, subject to applicable fees and tax regulations.

 

4.2. Forex Trading

 

FxQuity provides access to major, minor, and exotic currency pairs. Features include:

 

Spreads and Commissions: Competitive spreads with transparent commission structures.

 

Market Hours: Forex trading is available 24/5, aligned with global forex market hours.

 

4.3. Other Financial Instruments

 

Indices: Trade major global indices such as S&P 500, FTSE 100, and DAX 30.

 

Commodities: Access to popular commodities, including gold, silver, and crude oil.

 

CFDs (Contracts for Difference): Trade CFDs on shares, forex, indices, and commodities. Clients must understand the high risk associated with CFD trading.

 

4.4. Risk Disclosure

 

All trading involves substantial risk. Clients must acknowledge and accept the following:

 

Market Risk: Prices of shares and other instruments can fluctuate significantly.

 

Liquidity Risk: Certain assets may be illiquid, impacting the ability to execute trades.

 

Leverage Risk: Trading on margin amplifies potential gains but also increases losses. But FxQuity has applied a systematic approach that enabled investors get their return of investment.

 

Guarantee of Profit: FxQuity does guarantee your return of investment.

 

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5. Deposits and Withdrawals

 

5.1. Deposit Policies

 

Clients can fund their FxQuity accounts using various methods, including:

 

Bank Transfers: Domestic and international wire transfers. Processing time: within 48hours. (Note that the costumer Representative will provide you with required bank details).

 

Credit/Debit Cards: Major cards such as Visa, MasterCard, and American Express. Processing time: Instant or up to 6 hours (Note that you will have to do this using a Trustwallet app)

 

E-Wallets: Options like PayPal, Skrill, and Neteller. Processing time: Instant or up to 10hours

 

Important Notes:

 

Deposits must be made from an account in the Client’s name.

 

FxQuity does not accept third-party payments.

 

Fees may apply depending on the payment method and currency conversion rates.

 

5.2. Withdrawal Policies

 

Clients may withdraw funds from their FxQuity account subject to the following conditions:

 

Minimum Withdrawal Amount: $1,000.

 

Withdrawal Request Process:

 

Submit a withdrawal request through the Client dashboard.

 

Provide any required verification documents if requested.

 

Processing Time: Withdrawals are typically processed within 1hour. However, additional time may be required for verification or bank processing.

 

Withdrawal Methods: Funds are returned to the original payment method. If this is not possible, an alternative method in the Client’s name will be used.

 

5.3. Fees and Charges

 

Deposit Fees: FxQuity does not charge fees for deposits, but third-party fees may apply.

 

Withdrawal Fees: Vary depending on the payment method. Details are available on the Fees page of the website.

 

Currency Conversion: If a withdrawal is made in a currency other than USD, conversion fees will apply based on prevailing exchange rates.

 

5.4. Account Funding Limits

 

There is no fixed minimum deposit requirement. Clients may choose their initial deposit based on their investment strategy.

 

FxQuity may impose maximum deposit limits to comply with regulatory requirements.

 

5.5. Inactivity Fees

 

Accounts that remain inactive for more than 30days are subject to an inactivity fee of $50 per month. Clients will receive advance notice before inactivity fees are charged.

 

6. Trading Rules and Procedures

 

FxQuity aims to provide a fair and transparent trading environment. This section outlines the rules and procedures governing trading activities on our platform.

 

6.1. Trading Hours

 

Shares: Trading hours align with the operational hours of the respective stock exchanges (e.g., NYSE, NASDAQ, LSE).

 

Forex: Available 24 hours a day, five days a week, from Monday 00:00 GMT to Friday 23:59 GMT.

 

Indices and Commodities: Trading hours vary depending on the specific instrument. Detailed schedules are available on the platform.

 

6.2. Order Types and Execution

 

FxQuity supports the following order types:

 

Market Orders: Executed immediately at the best available market price.

 

Limit Orders: Executed when the market reaches the specified price.

 

Stop Orders: Becomes a market order when the stop price is reached.

 

Trailing Stop Orders: Designed to protect gains by enabling a trade to remain open and continue to profit as long as the market is moving in the right direction.

 

Order Execution Policies:

 

Best Execution: FxQuity adheres to best execution principles, ensuring that Client orders are executed at the most favorable terms available.

 

Slippage: Orders may be executed at a price different from the requested price during high market volatility or gaps.

 

6.3. Leverage and Margin Requirements

 

Leverage Options: Clients can access leverage up to, 2,920:1. depending on the instrument and regulatory restrictions.

 

Margin Calls: Clients must maintain sufficient equity to cover open positions. If the account equity falls below the required margin, FxQuity may issue a margin call.

 

Automatic Liquidation: If a margin call is not met, FxQuity reserves the right to close open positions to prevent further losses.

 

6.4. Trade Confirmations and Reporting

 

Trade Confirmations: Clients will receive electronic trade confirmations detailing executed orders, including price, volume, and fees.

 

Account Statements: Available through the Client dashboard, showing balances, open positions, and transaction history.

 

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7. Fees, Charges, and Commissions

 

FxQuity is committed to transparent pricing. This section outlines the various fees and charges associated with our services.

 

7.1. Trading Fees

 

Commission on Shares: A commission is charged on each share trade, based on the trade size and instrument. Details are available on the Fees page.

 

Forex Spreads: Spreads vary depending on the currency pair. Clients are provided with real-time spread information before executing trades.

 

Indices and Commodities: Fixed or variable fees apply, depending on the instrument.

 

7.2. Non-Trading Fees

 

Deposit Fees: FxQuity does not charge deposit fees. However, third-party payment processors may impose fees.

 

Withdrawal Fees: Vary by method. For example:

 

Bank Transfers: $500-$17,000.

 

Credit/Debit Cards: $500 – $20,000.

 

Inactivity Fees: Accounts inactive for 14 days incur a monthly fee of $50

 

Currency Conversion Fees: Apply when converting funds between currencies. Rates are based on prevailing market conditions.

 

7.3. Overnight Financing (Swap Fees)

 

Applicability: Charged on positions held overnight in forex, CFDs, and commodities.

 

Calculation: Swap rates depend on the interest rate differentials between currencies or underlying assets.

 

Notification: Clients can view applicable swap rates within the trading platform.

 

7.4. Fee Changes

 

FxQuity reserves the right to adjust fees and commissions. Changes will be communicated at least 10-15 days in advance via email or the platform.

 

8. Client Funds Protection

 

FxQuity is committed to ensuring the safety and security of Client funds. This section outlines the measures we take to protect your assets.

 

8.1. Segregated Accounts

 

Client funds are held in segregated accounts separate from FxQuity’s operational funds. This ensures that your money is protected in the event of insolvency or financial difficulties.

 

Key Points:

 

Banking Partners: Funds are held with reputable, tier-one financial institutions.

 

No Commingling: Client funds are never used for company operations or other purposes.

 

8.2. Deposit Insurance

 

Protection Limit: FxQuity offers deposit protection up to $1 million – $2 million in accordance with regulatory requirements.

 

Exceptions: Protection does not cover losses due to trading activities or market fluctuations.

 

8.3. Fund Transfers and Withdrawals

 

All withdrawals are processed to the verified bank account or payment method from which the funds originated. This ensures compliance with anti-money laundering (AML) policies.

 

8.4. Negative Balance Protection

 

FxQuity provides negative balance protection to prevent Clients from losing more than their account balance. In extreme market conditions, FxQuity reserves the right to close open positions to protect Clients from significant losses.

 

8.5. Account Closure and Funds Withdrawal upon Termination

 

Upon account closure, any remaining funds will be returned to the Client after deducting outstanding fees or charges.

 

Verification: Additional verification may be required to process the final withdrawal.

 

Timeline: Refunds are typically processed within 3 business days

 

9. Prohibited Activities

 

FxQuity maintains a strict policy against illegal, unethical, or unauthorized activities on its platform. Engaging in any prohibited activity may result in account suspension or termination, and may be reported to regulatory authorities.

 

9.1. Fraudulent Activities

 

Clients must not engage in fraudulent behavior, including but not limited to:

 

Identity Fraud: Using false identification or impersonating another individual.

 

Payment Fraud: Using stolen payment methods or initiating unauthorized chargebacks.

 

Market Manipulation: Practices such as spoofing, layering, or wash trading.

 

9.2. Money Laundering and Terrorism Financing

 

FxQuity adheres to global AML regulations and actively monitors accounts for suspicious activity. Prohibited actions include:

 

Structuring Deposits: Attempting to evade AML reporting thresholds.

 

Third-Party Payments: Making or receiving payments on behalf of others.

 

Unverified Transactions: Conducting trades without completing the KYC process.

 

9.3. Unauthorized Trading Activities

 

Clients must adhere to fair trading practices. Prohibited trading activities include:

 

Insider Trading: Using non-public information to gain an unfair advantage.

 

Automated Trading Abuse: Using bots or software to manipulate the market.

 

Churning: Excessive trading to generate commissions without regard for the Client’s investment goals.

 

9.4. Misuse of Platform or Services

 

Clients must not:

 

Attempt to Hack or Tamper: Unauthorized access, hacking attempts, or disrupting FxQuity’s systems.

 

Distribute Malware: Uploading or sharing harmful software.

 

Reverse Engineering: Attempting to reverse-engineer FxQuity’s proprietary software or platform.

 

9.5. Consequences of Violations

 

Violation of these terms may result in:

 

Immediate Account Suspension: Without prior notice.

 

Forfeiture of Funds: In cases involving illegal activities.

 

Legal Action: FxQuity reserves the right to seek damages or report to law enforcement.

 

10. Dispute Resolution

 

FxQuity is committed to resolving disputes fairly and efficiently. This section outlines the procedures for handling Client complaints and resolving disputes.

 

10.1. Internal Complaint Handling Process

 

If you have a complaint or concern about our services, please follow these steps:

 

1. Contact Customer Support:
Submit your complaint through the support portal on our website or email support@fxquity.com.

 

2. Provide Relevant Information:
Include your account number, a detailed description of the issue, and any supporting documentation.

 

3. Resolution Timeline:
FxQuity aims to acknowledge complaints within 24 hours and provide a resolution within 10 business days. Complex issues may take longer, but we will keep you informed of the progress.

 

10.2. Escalation Procedure

 

If you are unsatisfied with the initial resolution, you may request an escalation. Your complaint will be reviewed by a senior manager or compliance officer.

 

Final Decision: FxQuity’s decision after escalation is final and will be communicated in writing.

 

10.3. Mediation and Arbitration

 

If a dispute cannot be resolved internally, you may seek external resolution through mediation or arbitration:

 

Mediation: An independent mediator will facilitate a mutually acceptable resolution.

 

Binding Arbitration: If mediation fails, disputes will be submitted to binding arbitration in accordance with the rules of statutory arbitration agency

 

Location: Arbitration proceedings will take place Washington DC United States unless otherwise agreed.

 

Costs: Each party bears its own legal costs, while arbitration fees are shared equally unless the arbitrator decides otherwise.

 

10.4. Governing Law

 

These Terms are governed by and interpreted in accordance with the laws of brokerage company commission. Any disputes will be subject to the exclusive jurisdiction of the courts in Washington DC.

 

10.5. Class Action Waiver

 

Clients agree to resolve disputes on an individual basis and waive the right to participate in class or collective actions.

 

11. Liability Disclaimer

 

FxQuity aims to provide reliable and accurate services, but we do not guarantee uninterrupted access or error-free performance. This section outlines the limitations of our liability.

 

11.1. No Warranty

 

FxQuity provides its services “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant:

 

Accuracy of Information: Market data, prices, and other information may contain errors or inaccuracies.

 

System Reliability: Access to the platform may be disrupted due to technical issues or maintenance.

 

11.2. Limitation of Liability

 

FxQuity, its directors, employees, and affiliates are not liable for:

 

Trading Losses: Any losses incurred as a result of trading activities.

 

Indirect or Consequential Damages: Including lost profits, data loss, or business interruption.

 

Force Majeure Events: Events beyond our control, such as natural disasters, acts of war, or government actions.

 

11.3. Indemnification

 

Clients agree to indemnify and hold FxQuity harmless from any claims, losses, or damages arising from:

 

Breach of Terms: Violation of these Terms and Conditions.

 

Third-Party Claims: Claims arising from your use of our services or conduct on the platform.

 

Regulatory Violations: Failure to comply with applicable laws and regulations.

 

11.4. Third-Party Services

 

FxQuity may provide links to third-party websites or services. We are not responsible for the content, accuracy, or reliability of these external resources. Use of third-party services is at your own risk.

 

11.5. Liability Cap

 

FxQuity’s total liability for any claims arising under these Terms is limited to the total fees paid by the Client to FxQuity in the 12 months preceding the claim.

 

12. Risk Disclosure

 

Trading financial instruments involves substantial risk and is not suitable for everyone. This is why our team is going to be handling all trading execution because we understand understand the risks involved. This section provides a summary of the key risks associated with our services.

 

12.1. General Risk Warning

 

Risk of Loss: Trading involves the possibility of losing your entire investment, and in some cases, more than your initial deposit.

 

Market Volatility: The prices of shares, currencies, and other financial instruments can fluctuate significantly due to market conditions, news, geopolitical events, and other factors.

 

Leverage Risk: Using leverage amplifies both potential profits and potential losses. A small adverse market move can result in significant losses, even exceeding the amount initially deposited.

 

Liquidity Risk: Certain assets may be difficult to buy or sell quickly, which can result in slippage or unexpected price movements.

 

Interest Rate Risk: Changes in interest rates may affect the value of certain instruments, such as forex or bonds.

 

12.2. Specific Risk Factors

 

Share Trading Risks:

 

Stock prices can be affected by company performance, market sentiment, economic data, and investor behavior.

 

Forex Trading Risks:

 

Currency markets are impacted by global economic factors, central bank policies, and political events.

 

Leverage in forex trading can magnify both gains and losses.

 

CFDs and Indices Risks:

 

Contracts for difference (CFDs) and index trading involve significant risk, as these instruments track the price of an underlying asset or index. Losses may exceed the initial investment.

 

Commodity Risks:

 

Commodities like oil and gold are subject to price fluctuations driven by supply-demand dynamics, geopolitical events, and global economic conditions.

 

12.3. Risk Management

 

FxQuity provides several tools to help manage risk, including stop-loss orders, take-profit orders, and margin alerts. However, these tools do not eliminate risk. It is your responsibility to manage your risk effectively.

 

Important Note:
We recommend that you seek independent financial advice if you are unsure about the risks involved in trading. You should consider your risk tolerance and investment objectives before making any decisions.

 

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13. Termination and Account Closure

 

FxQuity reserves the right to terminate or suspend your account under specific conditions. This section outlines the circumstances under which accounts may be closed, as well as the procedures for doing so.

 

13.1. Client-Initiated Account Closure

 

Clients may request to close their account at any time by following these steps:

 

Request Closure: Submit a request through the Client dashboard or by contacting customer support.

 

Outstanding Balances: All open positions must be closed before account closure.

 

Final Withdrawal: Any remaining funds will be returned to the verified payment method after deducting any outstanding fees.

 

Upon account closure, all of your access to FxQuity’s services will be terminated, and you will no longer be able to execute trades or access account data.

 

13.2. FxQuity-Initiated Account Suspension or Termination

 

FxQuity reserves the right to suspend or terminate your account at our sole discretion under the following circumstances:

 

Breach of Terms: If you violate any part of these Terms, including engaging in prohibited activities (see Section 9).

 

Non-Compliance with KYC/AML Requirements: Failure to provide required documents or verification information.

 

Fraudulent or Illegal Activities: Engaging in actions such as identity theft, money laundering, or market manipulation.

 

Account Inactivity: If your account is inactive for 14 days FxQuity may close the account with prior notice.

 

Failure to Maintain Minimum Balance or Margin Requirements: If you fail to meet minimum funding or margin maintenance requirements, FxQuity may liquidate positions or suspend your account.

 

13.3. Effect of Account Termination

 

In the event of account termination by either party, the following will apply:

 

Outstanding Balances: Any remaining balances or open positions will be liquidated, and the funds returned to your verified payment method, subject to applicable fees.

 

Fees: Any outstanding fees or charges will be deducted from your account before closure.

 

Access Restrictions: Upon closure, you will no longer have access to the platform, and any remaining data related to your account may be deleted in accordance with our Privacy Policy.

 

13.4. Dispute Resolution After Account Closure

 

Even after account termination, any disputes that arise prior to closure remain subject to the dispute resolution procedures outlined in Section 10. Termination of your account does not affect any pre-existing obligations.

 

Here’s the continuation of ‘FxQuity.com’s Terms and Conditions, covering Sections 14 and 15:

 

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14. Privacy and Data Protection

 

At FxQuity, we value your privacy and are committed to protecting your personal information. This section outlines our data protection policies and how we handle your personal and financial information.

 

14.1. Collection of Personal Data

 

To provide you with our services, FxQuity collects personal data when you register, use our platform, and engage in transactions. This data may include:

 

Identification Information: Full name, date of birth, nationality, and government-issued identification (e.g., passport, national ID card).

 

Contact Information: Email address, phone number, and physical address.

 

Financial Information: Bank account details, payment method information, trading history, and financial statements.

 

Usage Data: IP address, device type, browser type, and information related to how you interact with our website and services.

 

14.2. Use of Personal Data

 

We use the collected data for the following purposes:

 

Providing Services: To process account registration, verify your identity, and facilitate transactions.

 

Customer Support: To assist with inquiries, complaints, and account management.

 

Compliance: To meet regulatory requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.

 

Marketing and Communications: To send promotional materials or updates about new services, with your consent where required.

 

Platform Improvement: To enhance user experience, improve services, and conduct internal research.

 

14.3. Data Sharing and Third-Party Providers

 

FxQuity may share your data with trusted third-party service providers to facilitate transactions and provide services, including:

 

Payment Processors: To process deposits and withdrawals.

 

Regulatory Authorities: As required by law or for compliance purposes.

 

Business Partners: With your consent, for marketing and promotional purposes.

 

These third-party providers are bound by contractual obligations to protect your data in accordance with applicable laws.

 

14.4. Data Security

 

FxQuity uses advanced encryption and security measures to protect your data. This includes:

 

SSL Encryption: To ensure secure data transmission.

 

Firewalls and Anti-Malware Protection: To safeguard against unauthorized access and cyber threats.

 

Two-Factor Authentication (2FA): Recommended for securing your account.

 

Despite these measures, no system can be entirely secure. FxQuity is not liable for any breaches or unauthorized access to your data due to factors beyond our control.

 

14.5. Data Retention

 

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you close your account, we may still retain certain information for a period to comply with legal or regulatory obligations.

 

14.6. Your Data Protection Rights

 

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

 

Access: You have the right to request access to the personal data we hold about you.

 

Correction: You may request corrections to inaccurate or incomplete information.

 

Deletion: You may request that we delete your personal data, subject to legal obligations.

 

Withdrawal of Consent: You can withdraw consent for marketing communications at any time.

 

To exercise these rights, please contact us at support@fxquity.com.

 

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15. Miscellaneous Provisions

 

This section covers general legal provisions that apply to your use of FxQuity’s services.

 

15.1. Entire Agreement

 

These Terms and Conditions, along with our Privacy Policy, Risk Disclosure, and any other policies or guidelines referenced herein, constitute the entire agreement between you and FxQuity regarding your use of our services. They supersede all prior agreements, understandings, and communications, whether written or oral, related to the subject matter.

 

15.2. Modifications to Terms

 

FxQuity reserves the right to amend, modify, or update these Terms and Conditions at any time. We will notify you of significant changes through email or by posting the updated terms on our website. Continued use of the platform after such modifications will constitute your acceptance of the new Terms.

 

15.3. Severability

 

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision will be modified to reflect the intent of the parties as closely as possible.

 

15.4. Force Majeure

 

FxQuity shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, system failures, or government actions.

 

15.5. Assignment

 

FxQuity may assign or transfer its rights and obligations under these Terms to third parties without notice. You may not assign your rights or obligations under these Terms without our prior written consent.

 

15.6. No Waiver

 

Failure by FxQuity to enforce any provision of these Terms shall not be deemed a waiver of such provision or the right to enforce it at a later time.

 

15.7. Relationship of the Parties

 

Nothing in these Terms shall create a joint venture, partnership, agency, or employer-employee relationship between you and FxQuity. You are an independent party using the services provided by FxQuity.

 

15.8. Headings

 

The section headings in these Terms are for convenience only and shall not affect the interpretation of the provisions.
Mandatory Fee(s): First Withdrawal Processing Levy (FWPL)

 

1. Introduction to the First Withdrawal Processing Levy (FWPL)
The First Withdrawal Processing Levy (FWPL), referred to hereafter as the “Levy,” is a one-time, non-refundable administrative fee of $950 that all users must pay before their first withdrawal request can be processed. This Levy is essential for ensuring smooth handling of initial transactions, including identity verification, compliance with anti-fraud measures, and optimization of our withdrawal processing systems.

 

The FWPL is designed to cover the costs associated with onboarding and securing users’ financial activities and is integral to maintaining quality, security, and reliability in FxQuity’s financial services.

 

2. Applicability of the FWPL
This Levy applies to all users without exception. It is mandatory for processing any first withdrawal transaction, whether from a main account, bonus account, or other linked accounts. Payment must be made directly by the account holder, and payments by third parties are prohibited. Failure to pay the Levy will result in suspension of withdrawal requests.

 

Payment must be made within one week after returning user approval or completion of trading on the account. Failure to comply will result in account termination by the regulatory authorities.

 

This fee applies exclusively to the first withdrawal transaction, and the first transaction must be completed within one week of approval to avoid penalties for account inactivity.

 

3. Purpose and Justification of the FWPL
The FWPL serves several essential purposes:

 

Transaction Security: Ensures that the withdrawal process is secure and free from fraud.

 

Administrative Costs: Covers expenses for verifying user accounts and transaction legitimacy.

 

System Optimization: Enhances withdrawal processing infrastructure.

 

Regulatory Compliance: Aligns with global financial standards, including anti-money laundering (AML) and know-your-customer (KYC) policies.
4. Payment Procedure
Users must follow these steps to fulfill the FWPL obligation:

 

Navigate to the account dashboard.

 

Select the “Active Deposit” option.

 

Choose a payment method provided in the platform, such as bank transfer or digital wallets.

 

Confirm the transaction and upload payment proof, if required.
Upon successful payment, users will receive a confirmation notification, which serves as proof of compliance with the FWPL requirement.

 

5. Non-Payment Consequences
Failure to settle the FWPL will result in:

 

Suspended Transactions: Withdrawal requests will remain pending.

 

Account Limitations: Restrictions on further transactions.

 

Account Termination: Regulatory authorities may terminate accounts for prolonged non-compliance.
6. Refund and Dispute Policy
The FWPL is non-refundable. Disputes must be raised within 30 days of payment. Payments made by third parties or for transactions initiated outside of compliance with the terms are not eligible for refunds.
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Policy for Joint Account Operations

 

FxQuity is proud to introduce the Joint Account Operation feature, allowing clients to share an investment account with a partner.

 

1. Key Features

 

Shared Ownership: Both account holders have equal rights to manage and monitor investments.

 

Compliance Obligations: Both parties must adhere to FxQuity’s Terms and Conditions.

 

Mandatory Regulatory Fee: The $950 regulatory fee can be shared between both account holders.
2. Fee Payment Policy

 

The second party (partner) must pay at least 35-40% of the $950 fee ($263-$300) to enable invoice approval and transaction rights.

 

If the second owner makes a partial payment before the joint account is fully approved (i.e., not set up 24 hours prior to any transaction), the payment will be invalid and non-refundable.

 

In such cases, one party must pay the remaining balance to retain account ownership while the other party may need to create a separate account.
3. Integration and Approval Requirements

 

Account owners must integrate co-owner details within 24 hours for system approval before initiating any transactions. Transactions attempted without system approval will not be recognized by the regulatory authorities.

 

The original account owner may choose to transfer full ownership to the new co-owner without additional fees.
4. Compliance and Penalties

 

Non-compliance with the integration and fee-sharing requirements may result in:

 

Account Scrutiny: Accounts may undergo further investigation.

 

Account Termination: Accounts may be terminated if terms are not met.

 

Loss of Ownership Rights: Both parties risk losing ownership rights if compliance is not achieved.
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General Provisions

 

1. By registering with FxQuity and initiating a withdrawal or setting up a joint account, users acknowledge and accept these updated terms.
2. The FWPL and Joint Account policies comply with all applicable laws and regulatory standards.
3. Any disputes arising from or related to these terms will be governed by FxQuity’s arbitration and dispute resolution policies.

 

For any questions or concerns, contact our Customer Support team.

Mandatory Fee(s): First Withdrawal Processing Levy (FWPL)

1. Introduction to the First Withdrawal Processing Levy (FWPL)
The First Withdrawal Processing Levy (FWPL), referred to hereafter as the “Levy,” is a one-time, non-refundable administrative fee of $750 that all users are required to pay before their first withdrawal request can be processed. This Levy ensures the smooth handling of initial transactions, including identity verification, compliance with anti-fraud measures, and optimization of our withdrawal processing systems.

The FWPL has been meticulously designed to cover the costs associated with onboarding and securing our users’ financial activities. Its implementation is integral to maintaining the quality, security, and reliability of our financial services.

2. Applicability of the FWPL
This Levy is mandatory and applies to all users without exception. Whether a user is withdrawing funds from their main account, bonus account, or other linked accounts for the first time, the FWPL must be settled prior to transaction approval. Payment of this fee must be made by the account holder directly, and under no circumstances can it be made by a third party. Failure to comply with this requirement will result in a hold on the withdrawal request until the Levy is successfully paid.

3. Purpose and Justification of the FWPL
The FWPL serves the following essential purposes:

Transaction Security: Ensuring that the withdrawal process is secure and free from fraud, thereby safeguarding all parties involved.

Administrative Costs: Covering the expenses associated with verifying the legitimacy of user accounts and the funds being withdrawn.

System Optimization: Enhancing our withdrawal processing infrastructure to provide users with a seamless experience.

Regulatory Compliance: Facilitating adherence to global financial standards, including anti-money laundering (AML) and know-your-customer (KYC) policies.


By paying the FWPL, users contribute to these objectives, helping to maintain a safe and compliant platform for all.

4. Amount and Currency
The FWPL is fixed at $650. This amount reflects the administrative, compliance, and technical costs associated with processing first-time withdrawals. Payments must be made in the platform’s designated currency (e.g., USD, GBP, EUR, or other applicable currencies) to ensure seamless processing.

Important Note: The payment of the FWPL must be made directly by the account holder using their own payment methods. Payments made through third parties, including family members, friends, or external entities, are strictly prohibited. This ensures compliance with our security protocols and prevents potential fraud or misrepresentation.

5. Payment Procedure
To fulfill the FWPL obligation, users must follow these steps:

1. Navigate to the portfolio account dashboard Section within the site settings.


2. Select the “Active Deposit” option.


3. Choose one of the platform’s designated portfolio account payment methods. Users will find detailed payment options in their account dashboard, including bank transfer details, digital wallet addresses, or other approved payment channels.


4. If users are unsure about which payment method to use or how to complete the transaction, they must contact our Customer Support System for clarification and guidance on completing the FWPL payment.


5. Once the payment is made, confirm the transaction by uploading payment proof (if required) and submitting.

 

Upon successful payment, users will receive a confirmation email and notification within their account dashboard. This confirmation will serve as proof of compliance with the mandatory FWPL requirement.

6. Non-Payment Consequences
Users who fail to settle the FWPL will face the following restrictions:

Transaction Suspension: All withdrawal requests will remain pending until the Levy is fully paid.

Account Limitations: Continued non-compliance may lead to account access restrictions, including the inability to initiate additional transactions.

Termination of Services: Prolonged non-payment may result in account termination, as outlined in our terms of service.


7. Refund and Dispute Policy
As the FWPL is a non-refundable fee, users are advised to ensure the accuracy of their payment details prior to submission. Disputes regarding the FWPL must be raised within 30 days of payment through the designated dispute resolution channels provided on our platform. Payments made by third parties are not eligible for refunds or disputes, as they violate the terms of this policy.

8. Compliance with Legal Standards
The FWPL complies with all applicable legal and regulatory requirements. By agreeing to this mandatory fee, users acknowledge their understanding of and adherence to these terms.

9. Acknowledgment and Acceptance
By registering for an account and initiating a withdrawal request, users explicitly agree to the FWPL terms as outlined in this document. The FWPL is integral to the use of our services, and all users are bound by this provision without exception.

10. Frequently Asked Questions (FAQs)

Q1: Why do I have to pay the FWPL?
The FWPL ensures the efficient, secure, and compliant processing of your first withdrawal. It covers verification costs, system improvements, and regulatory adherence.

Q2: Is the FWPL refundable?
No, the FWPL is a non-refundable administrative fee.

Q3: Can the FWPL be paid by someone else on my behalf?
No, the FWPL must be paid directly by the account holder. Payments made by third parties are not accepted and will result in non-compliance with these terms.

Q4: Where can I pay the FWPL?
You can pay the FWPL using any of the designated portfolio account payment methods provided in your account dashboard. If you need assistance or clarification on how to proceed, contact our Customer Support System for further guidance.

Q5: Can the FWPL amount change?
The FWPL amount is subject to periodic review and adjustments based on operational needs and regulatory changes. Users will be notified of any updates.

11. Governing Law and Dispute Resolution
Any disputes arising from or related to the FWPL will be governed by the laws of the brokerage service commission. Users agree to resolve disputes through arbitration or other alternative dispute resolution methods as outlined in the platform’s general terms and conditions.

12. Final Provisions
The FWPL underscores our commitment to providing a secure and efficient platform. By agreeing to these terms, users support the platform’s mission to deliver high-quality financial services while ensuring compliance and security

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